NWIBOKO EMMANUEL CHIJIOKE

Social Media & Community Manager | Virtual Assistant | Digital Marketer
Abakaliki, NG.

About

Results-driven Social Media & Community Manager with a proven track record in building, managing, and significantly growing online communities across diverse platforms including Facebook, LinkedIn, Instagram, TikTok, and X (Twitter). Leverages expertise in content strategy, audience engagement, and lead management to achieve measurable growth in page followers, interaction rates, and client satisfaction. Adept at identifying social media trends and community dynamics to deliver consistent value and drive impactful digital marketing campaigns.

Work

MaxGrid
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Virtual Assistant & Social Media Manager

Summary

Managed social media profiles and community engagement for MaxGrid, driving audience growth and enhancing client interactions through strategic content and responsive communication.

Highlights

Achieved rapid LinkedIn profile growth, establishing 105 connections in Bucharest within one week to expand professional network and visibility.

Expanded Facebook page presence, increasing followers from 0 to 103 within one week, significantly enhancing brand visibility and engagement.

Streamlined client communication by efficiently managing DMs, comments, and inquiries, resulting in increased client interactions and lead routing effectiveness.

Cultivated strong client relationships, earning multiple positive testimonials for exceptional results, professionalism, and responsiveness.

Blue Crest Marketing & Advertising Agency
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Virtual Assistant & Social Media Manager

Summary

Directed social media content and engagement strategies for Blue Crest Marketing, fostering community growth and ensuring consistent brand presence across platforms.

Highlights

Drove significant Facebook page growth, increasing followers from 0 to 103 within one week through strategic content and engagement management.

Executed comprehensive social media campaigns, including daily posting and engagement strategies, to foster community growth and interaction.

Enhanced audience loyalty and trust by promptly responding to interactions and inquiries, cultivating a responsive community environment.

Ensured consistent brand messaging and presence by coordinating content creation and scheduling across various social media platforms.

Royal Rangers Nigeria
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Virtual Assistant & Facebook Community Manager

Summary

Led the Facebook admin team and community engagement for Royal Rangers Nigeria, enhancing interaction and ensuring content quality and consistency.

Highlights

Directed a Facebook admin team, significantly increasing community engagement from 20% to 70%.

Implemented robust content guidelines and posting schedules, ensuring consistent quality and brand voice across all posts.

Fostered greater community interaction and trust by promptly addressing audience inquiries and feedback.

Utilized performance metrics and data analysis to inform and optimize future content strategies and campaign planning.

Prime Connect Enterprises
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Virtual Assistant & Social Media Administrator

Summary

Optimized social media operations and administrative tasks for Prime Connect Enterprises, boosting engagement and improving customer support and team efficiency.

Highlights

Achieved a 70% increase in social media engagement within 3 months by optimizing operations and administrative workflows.

Developed and scheduled impactful content campaigns that generated a 2x increase in customer inquiries.

Provided exceptional customer support across email and chat, maintaining a 98% satisfaction rating.

Boosted team efficiency by 60% through strategic project and workflow organization using Trello and Google Workspace.

Education

Ebonyi State University
Ebonyi State, Ebonyi State, Nigeria

Bachelor of Science

Computer Science

Languages

English
Igbo

Certificates

Virtual Assistant & Social Media Management
Digital Marketing

Skills

Social Media & Community Management

Audience Engagement & Loyalty Building, Content Strategy & Campaign Execution, Lead Routing & DM Management, Digital Marketing & Brand Growth, Data Analysis & Reporting.

Social Media Platforms

Instagram, TikTok, X (Twitter), Facebook, LinkedIn.

Creative & Design

Graphic Design, Video Editing.

Project & Operations Management

Project Management & Coordination, Time & Task Management.

Tools & Technologies

Meta Business Suite, Instagram Insights, TikTok Analytics, X Analytics, WhatsApp Business, Asana, Trello, Notion, Slack, Zoom, Google Workspace (Gmail, Docs, Sheets, Calendar, Drive).